Viva Health Studio — SMS Consent & Opt-In Documentation
During the class booking process at https://portlighttechnologies.com/book-a-class/, customers enter their phone number and must actively check an unchecked SMS consent checkbox before submitting. The checkbox reads: ‘I agree to receive SMS from Viva Health Studio re: appointments, class reminders & updates. Msg frequency varies. Msg & data rates may apply. Reply STOP to opt out, HELP for help. Privacy Policy.’ No messages are sent without this explicit opt-in.
Customers may also opt in to SMS messaging through a dedicated communication preferences page at https://portlighttechnologies.com/want-to-hear-from-us/. This form collects the customer’s name, email, and SMS texting number. Consent disclosure is displayed above the submit button, stating that by providing a phone number, the customer consents to receive calls and text messages regarding appointments, class schedules, and studio updates. Links to the Privacy Policy and Terms of Service are included. Two separate unchecked checkboxes collect consent for data storage and marketing communications.
SMS consent is also collected during the product checkout process at https://portlighttechnologies.com/shop/checkout/. Customers who provide a phone number during checkout are presented with SMS consent language and must opt in before completing their purchase.